Synapse, the online shopping app that has been the target of an online hate campaign after a white teen’s death, is back in the news again after it was reported that a synapse customer was caught with an exploit kit.
The news comes just two days after the company announced that it had suspended access to its platform for synapse users who are being targeted with the malicious Synapse RBLox exploit kit for malicious code and code that was distributed by a third-party.
Synapse has been under intense scrutiny from users and developers of popular online shopping apps after the teen’s mother discovered a suspiciously similar exploit kit on the platform, which is supposed to be a secure way for retailers to sell goods without revealing their customer information to the retailer.
Synapse has defended itself against criticism over the incident, saying it takes its security extremely seriously and that it is working with law enforcement authorities to uncover the perpetrator.
“Synapse is fully committed to the security of our platform,” Synapse CEO Mark Frosch said in a statement.
“We have been working closely with law enforcements and other industry partners to identify the perpetrator, and we have suspended access for synapses customers in the United States, Canada and Australia.”
Synapse said the company is working to restore access to the platform for affected users and is also working with authorities to “conduct a thorough investigation into the situation.”
“The Synapse team will provide updates as this situation develops,” the statement added.
The Synaptic website is down for synaptic users in Australia, Canada, the United Kingdom, Germany, Sweden, the Netherlands, Canada Ireland, Denmark, Norway, and the United Arab Emirates.
Users who have been affected by the attack have already been notified and the Synaptic team is working around the clock to resolve the issue, the company said.
Synaptic has been targeted by online hate campaigns for its recent integration of the RBLOX platform into its shopping app.
Synaptic is one of the top-rated shopping apps in Australia and has a loyal user base that is estimated to number over 2 million.
The app’s launch in Australia coincided with a major shopping mall opening its doors to shoppers on Monday, according to reports.